Wednesday, October 12, 2011

BlackBerry Service Outage in Europe, Middle East & Africa Spreads to US and Canada

-- UPDATE 10/13/11 at 10:15AM PST --


Research in Motion tweeted via @BlackBerryHelp that full service has been restored :

BlackBerry Service Restored Tweet

-- END UPDATE --

Blackberry Service FAIL!Man, would I hate to be Research in Motion right now.

Millions of BlackBerry users are fuming due to the service outage disrupting their messaging, email and internet access on their smartphones.

Originally starting in the Middle East, Europe & Africa on Monday, the outage has now crossed the Atlantic to irritate Blackberry users here in the United States and Canada.

On Tuesday, RIM released a statement shedding light to what was behind the whole mess, saying "messaging and browsing delays being experienced by BlackBerry users in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina were caused by a core switch failure within RIM's infrastructure. Although the system is designed to fail-over to a back-up switch, the failover did not function as previously tested."

Lovely.

Timing for the service outages couldn’t have been any worse either.

With Android slowly taking over the world & the new iPhone 4S kicking butt and taking orders, some BlackBerry users just might take this as a sign to jump ship.

After all, Apple just launched a major upgrade to its iOS platform, which includes a rival to RIM’s Blackberry Messenger (BBM) – iMessage. Now iPhone, iPad & some iPod users can message each other for free, JUST like the BlackBerry Messenger system does.

Despite not having messaging, email or mobile web, BlackBerry users have still manage to voice their frustrations over the outage.

Some took to Twitter to tweet about it:

Tweets related to Blackberry Service Outage

….while others flat out created a website & made t-shirts.

Get it together, RIM!

You can get occasional updates from RIM on the Blackberry service outage by following @BlackBerryHelp.

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