Monday, October 17, 2011

Research in Motion Says Sorry to BlackBerry Users by Offering Free Apps

BlackBerry App WorldRIM has announced that they are offering an assortment of premium apps and a free month of technical support as a way of “saying sorry” to BlackBerry users for the outage that left them without messaging, web, and email service for 3 days.

The premium apps up for free grabs are said to be worth more than a total of $100 USD in value and include the following titles:
• SIMS 3
• Bejeweled
• N.O.V.A.
• Texas Hold’em Poker 2
• Bubble Bash 2
• Photo Editor Ultimate
• DriveSafe.ly Pro
• iSpeech Translator Pro
• Drive Safe.ly Enterprise
• Nobex Radio™ Premium
• Shazam Encore
• Vlingo Plus: Virtual Assistant

BlackBerry users will be able to download the apps from BlackBerry App World completely free of charge during a four week period that begins on Wednesday, October 19th.

As for the free Technical Support, customers with existing technical support contracts will get a free 1 month extension while those without a technical support contract will get a free one month trial of RIM’s Enhanced BlackBerry Technical Support Services.

“We are grateful to our loyal BlackBerry customers for their patience,” Research in Motion’s Co-CEO Mike Lazaridis said in a statement, “We have apologized to our customers and we will work tirelessly to restore their confidence. We are taking immediate and aggressive steps to help prevent something like this from happening again.”

You can see the full press release from Research in Motion here.

What do you think about RIM’s peace offering?

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