Wednesday, November 16, 2011

Be On the Lookout for Phishing Emails Posing as Delta Air Lines Purchase Receipts

[caption id="attachment_1808" align="alignright" width="300" caption="Photo Credit: ZDNet"]Delta Air Lines Phishing Email[/caption]

Delta Air Lines has issued an advisory to the public following reports that phishing email posing as a purchase receipt for a Delta Air Lines ticket is making rounds.

The phishing email appears to have been carefully constructed by cybercriminals and is devoid of any noticeable typos.

According to ZDNet, the email contains links to legitimate websites, including Delta Air Lines and the U.S. Department of Transportation website, along with the phishing sites setup by the scammers.

The phishing email also contains an attachment attempting to pass off as a copy of a receipt. Users are warned not to download or open the attachment.

Delta Air Lines wasted little-to-no time updating their website to warn customers about the phishing email:
We have recently received reports from customers of fraudulent emails claiming to be from Delta Air Lines. As such, please be advised of the following:

  • We recommend you change your SkyMiles account PIN immediately and monitor your account for any misuse.

  • These emails were not sent by Delta Air Lines.

  • You should not click on the link in the email or open any attachments.

  • Instead, you should delete the email from your inbox.

  • Please call us at 1-888-750-3284 if you have questions or need further information.


These emails claim that you have purchased a Delta ticket, a credit card has been charged and/or an invoice or receipt is attached to the email. If you receive one of these emails, do not open the attachment as it may contain potentially dangerous viruses or harm your computer.

Be assured that Delta did not send these emails, and our customers’ credit cards have not been charged by Delta as a result of the emails. These emails did not originate from Delta, nor do we believe that any personal information that you provided us was used to generate these emails. We will continue to post updates on this page as additional information becomes available.

Have you received any suspicious emails allegedly sent from Delta Air Lines? Share your experience below!

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